A Beginner’s Guide to Personalizing Your Spedsta Dispatch Phone System

In this video, I’m excited to share with you the unique messaging features available on the SPEDSTA platform, which enhance the communication within your transportation service. At SPEDSTA, we understand the need for effective communication, especially in the context of rides and direct interactions with your community. Click HERE for a video walk through.

We offer two main messaging features. First, there’s ride-related messaging where you can send emails, SMS, and voice messages directly related to specific rides. This feature ensures everyone involved is up-to-date and informed every step of the way.

Secondly, we have direct messaging. This is an extra service module that allows for proactive communication with your drivers or service providers. For example, if certain rides have not been picked up, you can alert your drivers directly, encouraging them to check their dashboards for available rides.

Both features are designed to make your operations smoother and more responsive. By integrating SPEDSTA’s messaging capabilities, you empower your team to communicate more effectively, ensuring that your drivers and passengers enjoy a seamless experience.

To get these features set up and see how they can transform your communication strategy, contact us today. Let SPEDSTA help you take your transportation management to the next level.

Ready to unlock the potential of smarter transportation planning? Book your demo now and explore how our scheduling software can elevate your operations.

ABOUT THE AUTHOR

MIKE B.

Mike is a seasoned transportation consultant and technology advocate. Drawing from years of experience in the transportation industry, Mike bridges the gap between innovative software solutions and practical implementation strategies. His articles focus on the transformative power of software for organizations that deliver transportation options for the elderly, special needs and disabled communities. Outside his writing endeavors, Mike enjoys exploring the landscapes of Costa Rica and advocating for sustainable transportation initiatives.