How to Set Up Spedsta’s Dispatch System for Home Use

Hello, I’m here to guide you through adding a dispatcher to your SPEDSTA admin account. A dispatcher role is similar to an admin but tailored with fewer options to streamline their tasks, specifically focusing on booking or canceling rides. This setup is ideal if you’re looking to delegate specific administrative responsibilities while maintaining overall control. Click HERE for a video walkthrough.

To begin, navigate to your admin tools and select the option to add or edit a dispatcher. You’ll start by adding what appears to be a passenger, but you’ll assign this passenger dispatcher roles. This flexibility is crucial for small organizations where roles often overlap.

Here’s what you need to do: Enter the basic details such as the first name, last name, email, and a secure password. This information helps set up their account. It’s important to note that while setting up, you don’t need to fill in the passenger attributes—focus on the permissions and authorizations section.

In the permissions section, you’ll assign the dispatcher role. You can choose from predefined roles such as basic ride management or extended permissions like managing passenger and driver profiles. These roles are customizable, allowing you to adapt the system to meet your specific operational needs.

Once you save these settings, your new dispatcher is all set to manage their designated tasks effectively.

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ABOUT THE AUTHOR

MIKE B.

Mike is a seasoned transportation consultant and technology advocate. Drawing from years of experience in the transportation industry, Mike bridges the gap between innovative software solutions and practical implementation strategies. His articles focus on the transformative power of software for organizations that deliver transportation options for the elderly, special needs and disabled communities. Outside his writing endeavors, Mike enjoys exploring the landscapes of Costa Rica and advocating for sustainable transportation initiatives.