In a 2020 SPEDSTA survey of 150+ organizations providing transportation services to the elderly, special needs, and disabled community the #1 problem encountered was recruiting and retaining drivers and service providers. In the post-COVID era, this problem now impacts every part of the organization – from coordinators, managers, dispatchers, and volunteers. The figures are striking…
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Product “star” reviews are ubiquitous today and the ability to see the good and bad in any product or service is just a web click away. For example, most negative reviews on Amazon talk about after-delivery support. Suffice it to say if support is great, no one writes a review. If support is bad, however,…
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How many all-nighters and hair-pulling have you had to ensure your transportation program data is captured, analyzed, and reported on in a meaningful way? Too many. Our team has talked to hundreds of transportation coordinators, managers, and executives involved in elderly, special needs, and disabled transportation and we’ve seen three common challenges teams face: -easily…
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“For All Mankind” is a 2020-2023 Apple TV series that depicts an alternate history of the Space Race of the 1960s. In this storyline amongst other interesting twists, NASA is a fully self-funded organization that becomes independent of the US government budgetary process. Through patent royalty of its technology and products it generates sufficient revenue…
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In 2018, 6% of all car insurance policyholders had a claim in the US. This was a total of 6.7, million claims with 1.9M being bodily injury claims and 4.8M being property damage claims. These facts can be a liability nightmare for organizations providing transportation for the special needs, disabled and elderly community. But it…
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Americans under 40 are witnessing the highest inflation of their lifetimes. Not since the early 1980s have fuel prices risen as fast as they have over the last 12 months. This not only affects in-house owned vehicle fuel costs but also any drivers that you use for transportation services. Doing more with less is not…
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Scrooge might not have been the most ideal volunteer of his time. He was frugal, cheap, and impatient. But like Scrooge, today’s modern volunteers are also struggling with the demands of their time and their wallets. With gas prices high and extra time a luxury, can you get the most from your volunteers while respecting…
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SPEDSTA Special Video Series on alternative ideas for fundraising and volunteer recruiting: http://www.spedsta.com/lp-senior-transportation-funding-and-driver-recruiting_2.html Contact us for a special eBook series where we go into specific day-to-day tactics on driver recruiting and fundraising in the digital world. If you like this post, then please check out our other thoughts at www.spedsta.com/blog or email us at info@spedsta.com.
Sally grew up in a small suburban area. She met a wonderful guy and they decided to move to a bigger city with more opportunity. They both got their dream jobs, bought a nice brownstone apartment and set about having a family. What happens next is what is happening to millions of Americans today. Their…
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In Bangladesh of the 1980s, people were dirt poor. Around that time, Muhammad Yunus created the Grameen Bank and took it upon himself through micro loans to empower the poor out of poverty in Bangladesh over the next 30 years. What was surprising about his success story was that the problem he truly solved was…
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