Starting a Non-Emergency Medical Transportation (NEMT) Business in Mississippi

To start an NEMT business in Mississippi, you need to follow these steps:

Obtain Required Licenses and Permits

In Mississippi, you need to obtain a Certificate of Public Convenience and Necessity from the Mississippi Department of Health to operate an NEMT business. The application process involves submitting documents like business registration, insurance proof, vehicle list, and driver information. You can find the application form and requirements on the department’s website: https://msdh.ms.gov/msdhsite/_static/30,0,77.html[1]

Register Your Business

Register your NEMT business with the Mississippi Secretary of State’s office. You can register as a sole proprietorship, partnership, limited liability company (LLC), or corporation. Consult with an attorney or accountant to choose the best option for your business structure.

Obtain Insurance Coverage

NEMT businesses in Mississippi require commercial auto insurance and general liability insurance. Recommended insurance providers that specialize in NEMT coverage include National Interstate Insurance Company, Lancer Insurance Company, and James River Insurance Company. Ensure your coverage meets the state’s minimum requirements, which typically include $1 million in liability coverage per vehicle.

Acquire Vehicles

For an NEMT business, you’ll need vehicles equipped to transport passengers with mobility issues. Recommended vehicle types include:

• Wheelchair-accessible vans: Ford Transit, Dodge Grand Caravan, Toyota Sienna
• Non-emergency ambulances: Ford E-Series, Chevrolet G-Series, Mercedes-Benz Sprinter

Consider purchasing new or used vehicles from reputable dealers or auctions specializing in NEMT vehicles.

Hire and Train Staff

Your staff should include drivers, dispatchers, and administrative personnel. Drivers must have a valid Mississippi driver’s license, a clean driving record, and potentially a commercial driver’s license (CDL) depending on the vehicle type.Recommended training for NEMT staff includes:

• CPR and first aid certification
• Passenger assistance and wheelchair securement
• HIPAA compliance and patient confidentiality
• Defensive driving and safe transportation practices

Organizations like the National Transit Institute and the Community Transportation Association of America offer NEMT-specific training programs.

Establish Billing and Reimbursement Processes

NEMT services in Mississippi are covered by Medicaid and other state programs. To receive reimbursement, you’ll need to enroll as a provider with the Mississippi Division of Medicaid and follow their billing procedures. This may involve submitting claims electronically or using specific billing codes for NEMT services.

Market Your Services

Develop a marketing strategy to promote your NEMT business to potential clients, such as healthcare facilities, nursing homes, and social service organizations in Mississippi. Create a professional website, distribute brochures and business cards, and consider advertising in local publications or directories.By following these steps and adhering to state regulations, you can establish a successful NEMT business in Mississippi, providing essential transportation services to those in need.