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Simplifying the complexity of passenger payments, donations and ride accounting

With the passing of the American Bipartisan Infrastructure Bill in 2022, funding options for elderly, special needs, and disabled transportation programs have increased considerably for volunteer driver programs, Demand Response, Para-transit, and local community transportation programs. Although the exact distribution and management of those funds are still being worked out by the US Department of…
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Bus, van and sedan transportation for Senior Living Homes

81% of adults in the US who are 65 and older still have their driver’s license. As age increases, the percentage of active drivers decreases. That’s because with age comes cognitive and physical changes that impact the ability to safely drive and navigate roads. Senior Living homes understand this problem and actively take steps to…
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AI and Machine Learning for Transportation organizations

In a 2020 SPEDSTA survey of 150+ organizations providing transportation services to the elderly, special needs, and disabled community the #1 problem encountered was recruiting and retaining drivers and service providers. In the post-COVID era, this problem now impacts every part of the organization – from coordinators, managers, dispatchers, and volunteers. The figures are striking…
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How to make every non-profit board meeting boring and uneventful

Product “star” reviews are ubiquitous today and the ability to see the good and bad in any product or service is just a web click away. For example, most negative reviews on Amazon talk about after-delivery support. Suffice it to say if support is great, no one writes a review. If support is bad, however,…
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Avoid the scramble for donor, grant and performance reporting

How many all-nighters and hair-pulling have you had to ensure your transportation program data is captured, analyzed, and reported on in a meaningful way? Too many. Our team has talked to hundreds of transportation coordinators, managers, and executives involved in elderly, special needs, and disabled transportation and we’ve seen three common challenges teams face: -easily…
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Manage the Budget, Don’t Break the Bank…

“For All Mankind” is a 2020-2023 Apple TV series that depicts an alternate history of the Space Race of the 1960s. In this storyline amongst other interesting twists, NASA is a fully self-funded organization that becomes independent of the US government budgetary process. Through patent royalty of its technology and products it generates sufficient revenue…
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Don’t wait too long for you drivers to update their insurance cards

In 2018, 6% of all car insurance policyholders had a claim in the US. This was a total of 6.7, million claims with 1.9M being bodily injury claims and 4.8M being property damage claims. These facts can be a liability nightmare for organizations providing transportation for the special needs, disabled and elderly community. But it…
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Don’t let gas prices kick your a**

Americans under 40 are witnessing the highest inflation of their lifetimes. Not since the early 1980s have fuel prices risen as fast as they have over the last 12 months. This not only affects in-house owned vehicle fuel costs but also any drivers that you use for transportation services. Doing more with less is not…
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Attracting and retaining volunteer drivers

Scrooge might not have been the most ideal volunteer of his time.  He was frugal, cheap, and impatient. But like Scrooge, today’s modern volunteers are also struggling with the demands of their time and their wallets. With gas prices high and extra time a luxury, can you get the most from your volunteers while respecting…
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Medication or Groceries? Starvation in America

According to mealsonwheelsamerica.org, nearly 7.4 million seniors live below the poverty line. This leaves less than $240 to live on per week to pay for rising expenses in housing, utilities, and medical expenses. Imagine having to choose between groceries and your medication. This is the reality for our seniors today. Meals on Wheels programs help…
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